WEIGHING & PROCESS SOLUTIONS

WEIGHING SCALES , WEIGH BRIDGES, PROCESS WEIGHING, CALIBRATION SERVICES

TANK WEIGHING , BAG FILLING, DRUM FILLING, WEIGH FEEDERS, BELT WEIGHERS, GLASS BATCHING

Industrial Scales ,  Weight Indicators, Loadcells, Retail Scales,

wtclogonew ISO-9001-URS-UKAS

TERMS & CONDITIONS FOR ONLINE ORDERS  & PAYMENTS

WARRANTY POLICY

 

  • ALL ITEMS ORDERED ONLINE HAVE A CARRY IN WARRANTY OF 12 MONTHS AGAINST ANY MANUFACTURING DEFECTS OR BAD WORKMENSHIP FROM THE DATE OF SUPPLY.

  • ON SITE WARRANTY ONLY APPLICABLE IN CASE SPECIFIED ON INVOICE.

  • REPAIRS DURING WARRANTY PERIOD ARE CHARGEABLE AND SITE VISITS CHARGEABLE.

 

WARRANTY DOES NOT COVER FOLLOWING

 

  • DAMAGE CAUSED DUE TO ELECTRICAL BURNOUTS / LIGHTINING.

  • DAMAGE CAUSED DUE TO OVERLOADING AND IMPACT LOADING.

  • DAMAGE CAUSED DUE TO MISHANDLING OF EQUIPMENT.

  • DAMAGE CAUSED DUE TO WATER SUBMERSION.

  • DAMAGE CAUSED BY RODANTS AND OTHER EXTERNAL FACTORS.

  • BATTERIES HAVE A 6 MONTH WARRANTY PERIOD.

  • CONSUMABLES ARE NOT COVERED IN WARRANTY.

SHIPPING POLICY

 

  • SHIPPING CHARGES WILL BE CHARGED EXTRA.

  • ALL SHIPMENTS WILL BE SENT VIDE COURIER / CARGO. ON PAID OR TO PAY BASIS.

  • IF SHIPMENT RECIVED BY CUSTOMER IS DAMGED , THE SAME HAS TO BE INFORMED TO COUIER AND PHOTOS OF THE SAME ALONG WITH ORDER NO AND DATE OF RECEIPT OF SHIPMENT BE EMAILED TO [email protected]

CANCELLATION POLICY

 

  • ONLINE ORDERS CAN NOT BE CANCELLED DIRECTLY OR IF ITEM IS SHIPPED.

  • IF ITEMS ARE NOT SHIPPED THEN PLEASE WRITE TO [email protected]

RETURN POLICY / REFUND POLICY

 

  • IF CUSTOMER IS NOT HAPPY WITH THE ITEM RECEIVED THEN THEY HAVE TO FILE FOR RETURN WITHIN 2 DAYS OF RECEIPT OF SHIPMENT.

  • FREIGHT FOR RETURN ITEMS WILL BE DEDCTED IN THE REFUND AMOUNT OR CHARGED TO CUSTOMER EXTRA.

  • SPECIALLY DESIGNED ITEMS CAN NOT BE RETURNED OR MONEY REFUNDED.

  • REFUND WILL BE MADE VIA THE SAME MEDIUM AS RECEIPT OF PAYMENT & TO THE SAME PERSON.

  • FOR WRONG PRODUCTS WHICH ARE SHIPPED, WE SHALL BARE THE COST OF RETURN.

ALL DISPUTES ARISING FROM THE ABOVE ARE SUBJECTED TO MUMBAI COURTS JURIDCTION.

ALL ORDERS  / DISPATCHES / REFUNDS  / RECEIPTS ARE SUBJECTED TO FORCE MAJURE CLAUSE.

 

 

BY PAYING THE AMOUNT THE CUSTOMER AGREES TO THE ABOVE TERMS & CONDITIONS