TERMS & CONDITIONS FOR ONLINE ORDERS  & PAYMENTS

WARRANTY POLICY

• ALL ITEMS ORDERED ONLINE HAVE A CARRY IN WARRANTY OF 12 MONTHS AGAINST ANY MANUFACTURING DEFECTS OR BAD WORKMENSHIP FROM THE DATE OF SUPPLY.

• ON SITE WARRANTY ONLY APPLICABLE IN CASE SPECIFIED ON INVOICE.

• REPAIRS DURING WARRANTY PERIOD ARE CHARGEABLE AND SITE VISITS CHARGEABLE.

WARRANTY DOES NOT COVER FOLLOWING

• DAMAGE CAUSED DUE TO ELECTRICAL BURNOUTS / LIGHTINING.

• DAMAGE CAUSED DUE TO OVERLOADING AND IMPACT LOADING.

• DAMAGE CAUSED DUE TO MISHANDLING OF EQUIPMENT.

• DAMAGE CAUSED DUE TO WATER SUBMERSION.

• DAMAGE CAUSED BY RODANTS AND OTHER EXTERNAL FACTORS.

• BATTERIES HAVE A 6 MONTH WARRANTY PERIOD.

• CONSUMABLES ARE NOT COVERED IN WARRANTY.

SHIPPING POLICY

• SHIPPING CHARGES WILL BE CHARGED EXTRA.

• ALL SHIPMENTS WILL BE SENT VIDE COURIER / CARGO. ON PAID OR TO PAY BASIS.

• IF SHIPMENT RECIVED BY CUSTOMER IS DAMGED , THE SAME HAS TO BE INFORMED TO COUIER AND PHOTOS OF THE SAME ALONG WITH ORDER NO AND DATE OF RECEIPT OF SHIPMENT BE EMAILED TO adminoffice@wtcmail.in

CANCELLATION POLICY

• ONLINE ORDERS CAN NOT BE CANCELLED DIRECTLY OR IF ITEM IS SHIPPED.

• IF ITEMS ARE NOT SHIPPED THEN PLEASE WRITE TO adminoffice@wtcmail.in

RETURN POLICY / REFUND POLICY

• IF CUSTOMER IS NOT HAPPY WITH THE ITEM RECEIVED THEN THEY HAVE TO FILE FOR RETURN WITHIN 2 DAYS OF RECEIPT OF SHIPMENT.

• FREIGHT FOR RETURN ITEMS WILL BE DEDCTED IN THE REFUND AMOUNT OR CHARGED TO CUSTOMER EXTRA.

• SPECIALLY DESIGNED ITEMS CAN NOT BE RETURNED OR MONEY REFUNDED.

• REFUND WILL BE MADE VIA THE SAME MEDIUM AS RECEIPT OF PAYMENT & TO THE SAME PERSON.

• FOR WRONG PRODUCTS WHICH ARE SHIPPED, WE SHALL BARE THE COST OF RETURN.

ALL DISPUTES ARISING FROM THE ABOVE ARE SUBJECTED TO MUMBAI COURTS JURIDCTION.

ALL ORDERS  / DISPATCHES / REFUNDS  / RECEIPTS ARE SUBJECTED TO FORCE MAJURE CLAUSE.

BY PAYING THE AMOUNT THE CUSTOMER AGREES TO THE ABOVE TERMS & CONDITIONS